FREE SHIPPING ON ALL ORDERS

Return Policy

Returning a Product Because You’ve Changed Your Mind

  • We want you to love our Products! We are therefore giving you the opportunity to return a Product to us at any time within thirty (30) days of delivery and receive a full refund in the event you are unhappy with it or it is simply not right for you. No questions asked. If it’s been a little bit longer, go ahead and submit a request and we’ll see what we can do to help.
  • If on receipt of your Product you are uncertain about your purchase, please keep the item in its original condition until you have decided whether or not you wish to keep it. You may inspect the Product to make sure that it is right for you and as described on our Website. However, we reserve the right to reject a return if the Product has been used to an unreasonable extent. In particular, please note the following:

    • All apparel items should be returned unwashed and unworn.

  

How to Initiate a Return

  • To initiate a return, please email us support@itsthebiscuitclub.com
  • Please ensure that the Product is well packaged and protected from damage in transit when you return it to us. You are responsible for the Product until it is received by us.
  • You are responsible for the cost of returning a Product to us.